1- SMS Consent Communication:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2- Types of SMS Communications:

If you have consented to receive text messages from Craftsman Auto Glass, you may receive messages related to the following:

• Appointment reminders
• Service updates
• Special offers

Example: "Thank you for choosing Craftsman Auto Glass! Your vehicle service on MM/DD has been completed. If you have any questions or concerns, please call us at 518-470-2477. To stop receiving future messages reply STOP. For assistance reply HELP.".

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments or service updates.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Craftsman Auto Glass in the following:

• Verbally with consent
• Checking the optional opt-in box when submitting an online form: https://www.craftsmanautoglass.com/schedule-auto-glass-service
• Entering a telephone number through a website: https://www.craftsmanautoglass.com/
• Initiating the text message exchange after obtaining the number from a public source. Ex website, advertisement, etc...: https://www.craftsmanautoglass.com/

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at contact@craftsmanautoglass.

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP".
• Message frequency may vary